Hope Hills Academy takes the privacy of children, parents, and staff seriously. This policy explains what personal data we collect, why, how we protect it, and your rights under the Nigeria Data Protection Act 2023 (NDPA) and the EU General Data Protection Regulation (GDPR).
1. Data Controller
The Data Controller responsible for your personal data is:
Plot A/MF/5, Mpape 2 Layout, Opposite Zenith Bank, Mpape, 901101, FCT, Nigeria
08065598994
info@lenagetechnologies.com
For all data-related queries or requests, contact us at the email above and mark your subject line "DATA REQUEST".
2. What Personal Data We Collect
We collect the following categories of personal data depending on your role:
Students (Children)
- Full name, date of birth, gender, genotype, admission number
- Class assignment, enrolment date, academic status
- Medical information: height, weight, immunisation status, health conditions, doctor details
- Developmental information: language milestones, dietary preferences, behavioural notes
- Academic results, attendance records, disciplinary records
- Scanned registration documents (uploaded PDFs)
Parents / Guardians
- Full name, phone number, email address
- Occupation, home address, work address, state, local government
- Genotype (as provided on registration forms)
- Financial records: fee invoices, payment declarations and receipts
- Login credentials (passwords stored as cryptographic hashes — never in plain text)
Staff
- Full name, email, phone number, home address
- Employment date, staff type, salary information
- Login credentials (hashed passwords)
- Class assignments and teaching records
- Attendance and payroll records
Technical / System Data
- Session authentication tokens (stored in browser cookies, expire automatically)
- System audit logs: who performed which action and when
- IP address and browser information (collected by hosting infrastructure)
3. Legal Basis for Processing
We process personal data on the following legal grounds:
- Contractual necessity — processing is required to provide school management services (enrolment, fee management, academic records).
- Legitimate interests — ensuring school safety, operational continuity, and communication between staff, parents, and management.
- Legal obligation — maintaining educational records as required by Nigerian education regulations.
- Consent — where we rely on consent (e.g. storing non-essential data fields), you may withdraw consent at any time.
For children's data, we rely on the consent of a parent or guardian at the time of enrolment.
4. Children's Data — Special Protection
âš Children's data receives heightened protection.
All students are minors. Their data is only accessible to authorised school staff, and parents/guardians through their dedicated portal. Children's medical and developmental information is restricted to administrative roles only.
- Student data is never shared with third parties for commercial purposes.
- Medical information is only visible to Principal, Admin, and designated staff.
- Parents can request a full export of their child's data at any time.
- Students aged 13+ may request access to their own academic records through school administration.
5. How We Use Your Data
- Enrolling and managing student academic records
- Generating and tracking fee invoices and payments
- Recording and communicating academic results and report cards
- Managing staff employment, payroll, and class assignments
- Sending messages and announcements within the portal
- Maintaining attendance and disciplinary records
- Complying with statutory educational reporting obligations
- Ensuring system security through audit logs
We do not sell, rent, or share personal data with third parties for marketing purposes.
6. Data Retention
We retain personal data for the following periods:
| Data Category | Retention Period |
|---|---|
| Student academic records | 7 years after graduation / withdrawal |
| Medical information | 5 years after last attendance |
| Fee & payment records | 7 years (financial regulation requirement) |
| Staff employment records | 7 years after end of employment |
| Audit logs | 2 years |
| Session tokens (cookies) | 24 hours (auto-expiring) |
| Disciplinary records | 3 years after incident |
After retention periods expire, data is permanently deleted or anonymised.
7. Data Security
- All passwords are stored as one-way cryptographic hashes (bcrypt). We cannot recover plain-text passwords.
- Authentication uses short-lived JWT access tokens (expires in 24h) and secure refresh tokens.
- All data is transmitted over HTTPS/TLS encryption.
- Role-based access control (RBAC) ensures each user only accesses data relevant to their role.
- All administrative actions are recorded in tamper-evident audit logs.
- The system is hosted on secure cloud infrastructure with automated backups.
Despite these measures, no system is 100% secure. In the event of a data breach affecting your rights, we will notify affected individuals within 72 hours as required by law.
10. Your Data Rights
Under the NDPA 2023 and GDPR you have the following rights:
- Right of access — request a copy of all personal data we hold about you.
- Right to rectification — request correction of inaccurate or incomplete data.
- Right to erasure — request deletion of your data, subject to legal retention requirements.
- Right to portability — receive your data in a machine-readable format.
- Right to restrict processing — ask us to pause processing while a dispute is resolved.
- Right to object — object to processing based on legitimate interests.
- Right to withdraw consent — where processing is based on consent, withdraw it at any time.
To exercise any right, email info@lenagetechnologies.com with subject line "DATA REQUEST". We will respond within 30 days.
If you believe your data rights have been violated, you may lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the latest revision. Material changes will be notified to active users via the portal announcement system.
12. Contact
For any privacy-related questions or requests:
Plot A/MF/5, Mpape 2 Layout, Opposite Zenith Bank, Mpape, 901101, FCT, Nigeria
Phone: 08065598994
Email: info@lenagetechnologies.com